Account

Profile & Subscription

Your Profile is where you manage your account details and subscription plan.

Your profile

Your profile information comes from your Google or Apple sign-in:

  • Name
  • Email address
  • Profile picture

Because sign-in is handled by Google or Apple, there's no password to manage inside ExpenzX.

Managing your subscription

From your profile you can see your current plan — Free, Pro, or Premium — and change it whenever you like:

  • Upgrade to unlock receipt scanning, budgets, recurring transactions, or document storage.
  • Manage billing — web subscribers use the secure Stripe customer portal (update payment details, view invoices, or cancel); mobile subscribers manage and cancel in the App Store or Google Play.
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Payments are handled by Stripe on the web, and by the App Store or Google Play on mobile. ExpenzX never stores your full card details. See Pricing for current plans, and the Terms of Service for billing details.

When changes take effect

  • Upgrades apply immediately — new features unlock right away.
  • Downgrades and cancellations take effect at the end of your current billing period; you keep your features until then.

Connected accounts

ExpenzX lets you sign in with Google or Apple. To use both interchangeably, connect them to one account from the mobile app:

  1. Sign in with either provider.
  2. Open More → Connected accounts.
  3. Tap to link the other provider and complete its sign-in.

After linking, signing in with either Google or Apple opens the same account. Because linking is confirmed through your current signed-in session, it works even when Apple hides your real email (private relay). You can only link a provider that isn't already connected to another ExpenzX account — if you accidentally created two separate accounts, choose the one you want to keep.

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For the smoothest experience we suggest choosing Share My Email (your real address) when signing in with Apple rather than Hide My Email, so Google and Apple share the same email and are matched to one account automatically. Hide My Email works too — you'll just link them manually here.
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Connecting accounts is done in the mobile app. The web app currently supports Google sign-in.

Deleting your account

You can permanently delete your account and all its data from the mobile app:

  1. Open More → Account settings → Delete account.
  2. Review the confirmation. If you have a paid plan, tap Manage subscription to cancel it first (see the note below).
  3. Confirm to permanently delete.

This erases everything — transactions, categories, budgets, recurring items, documents, uploaded files, and your profile. It cannot be undone.

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Deleting your account does not cancel your subscription. App Store, Google Play, and web (Stripe) subscriptions are billed by those providers — cancel there separately (via Manage subscription, or your device's Subscriptions settings), otherwise billing continues after the account is gone.

On the web app, account deletion isn't yet self-service — email support@expenzx.com and we'll delete your account and data for you.

Signing out

Use Log Out in the sidebar to end your session securely on any device.

help
Need a hand? Email support@expenzx.com and we'll be glad to help.
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